Shipping Policy
1. Order Processing Time
At kiaz.shop, we strive to process all orders within 1-3 business days. Orders are not processed or shipped on weekends or holidays. If we are experiencing a high volume of orders, processing times may be delayed. We will notify you via email if there are significant delays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to suit your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
Delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
kiaz.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
5. Damages
kiaz.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
We currently do not ship outside the U.S. If you are interested in international shipping, please contact our support team for more information.
7. Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return & Refund Policy for more information.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: support@kiaz.shop
We are committed to providing you with the best service and support. Thank you for shopping with us!