Refund and Returns Policy

Our Commitment to You

At Kiaz.shop, we prioritize your satisfaction. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In the original packaging.
Accompanied by a receipt or proof of purchase.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at support@kiaz.shop and send your item to:

Kiaz.shop
[Insert Address]

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

Email: support@kiaz.shop

Thank you for shopping with Kiaz.shop!